EDUCATION & EDTECH

Give students instant answers and free up your staff

Educational institutions handle thousands of repetitive questions about admissions, courses, schedules, and campus services. A Chatsby AI agent trained on your student handbook, course catalog, and policies can answer 80% of these questions instantly.

Build your education agent

60%

Reduction in admissions calls

Common questions handled by AI during enrollment

91%

Student satisfaction

Students prefer instant AI answers over waiting for email replies

45%

After-hours queries handled

Of all student questions come outside office hours

20hrs/week

Staff time saved

Average time saved across admissions and student services

The challenges education & edtech businesses face

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Admissions offices overwhelmed during enrollment periods

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Students can't find answers in lengthy course catalogs and handbooks

×

International students need help across time zones

×

Staff spend hours answering the same questions repeatedly

×

Website search fails to surface specific policy information

How Chatsby solves it

Admissions assistant

Answer questions about requirements, deadlines, financial aid, and application status to reduce admissions office workload.

Course guidance

Help students find courses, understand prerequisites, and plan their schedules based on your course catalog.

Campus services

Provide information about library hours, IT support, dining, housing, and student services.

24/7 availability

Support international students and working adults who need help outside office hours.

Questions your agent can answer

Real examples from education & edtech businesses using Chatsby.

What are the admission requirements for the MBA program?

When is the deadline for fall semester registration?

How do I apply for financial aid?

What are the prerequisites for Advanced Statistics?

Where is the IT help desk located?

Sample system prompt for education & edtech

Copy this as a starting point and customize it for your business.

You are the student assistant for [University Name].

Help students with: admissions, course information, registration, financial aid, campus services, and general university policies.

Always be encouraging and supportive. Students may be stressed or confused — be patient and thorough.

When answering admissions questions, always mention relevant deadlines and direct students to the official application portal at [url].

If a question requires a specific advisor or department, provide the contact information and recommend they reach out directly.

Never provide information about specific student records, grades, or financial details.

Build your education agent

Train your AI agent on your education & edtech data and start resolving customer questions in minutes. No credit card required.

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